Privacy Policy

1         Purpose and Scope

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1.1       Purpose

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This policy outlines the personal information handling practices of Emma Jacqueline Keen trading as Live Focusd (“Live Focusd”). 

The specific legal obligations of entities when collecting and handling personal information are outlined in the Privacy Act 1988 (Cth) and the Australian Privacy Principles.  

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‘Personal information’ is information that identifies or can be used to identify a person.  Live Focusd collects and holds personal information from purchasers from its Online Store and users of its Website and other services.

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2           Policy Statement

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2.1       Committed to Protecting Rights

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Live Focusd respects and is committed to protecting privacy.  All information provided to Live Focusd which is confidential information will remain confidential and protected.

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By contacting us via our website, signing up to our newsletter, purchasing services from us or otherwise providing us with personal information, consent is given to personal information being collected, held and administered as set out below.

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2.2       What Information Does Live Focusd Collect?

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Live Focusd may ask for information, including the following information:

• Contact information (name, address, email address, telephone number)

• Personal details such as date of birth, occupation

• Credit card numbers and/or bank account details

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All information will be held securely.

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2.3       How Do Live Focusd Use Personal and Confidential Information?

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Live Focusd may use personal information to:

• process purchases and provide receipts;

• conduct marketing activities; and

• enable other activities and functions of the organisation.

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To ensure privacy is protected, information from records will not be disclosed or altered unless requested.

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Please note, in some areas of our website Live Focusd may host links to other websites.  These sites are not controlled by Live Focusd and Live Focusd cannot take responsibility for their content and, in particular, the privacy policies and practices of those organisations.

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2.4       Handling Personal Information

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Live Focusd is obliged by law to comply with certain standards with respect to the handling and storage of personal information.  Live Focusd has adopted the following principles with respect to the handling and storage of personal information it collects or receives:

• Collect only information which Live Focusd requires for its primary function.

• Ensure that stakeholders are informed as to why we collect the information and how we administer the information gathered.

• Use and disclose personal information only for our primary functions or a directly related purpose, or for another purpose with the person’s consent.

• Store personal information securely, protecting it from unauthorised access.

• Provide users with access to their own information, and the right to seek its correction.

• Provide an opportunity to opt out of receiving future communications from us.

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2.5       Complaints

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For any questions or concerns about our Privacy policy or the way personal information has been handled, please contact us at:

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Phone: 0407 806 802

Email: olivia@livefocusd.com

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If a person is not satisfied with the response to an enquiry or complaint a complaint can be made to the Office of the Australian Information Commissioner at oaic@gov.com.au.